Frequently asked questions
How events, tickets, connections, and hosting work. For account or safety help, contact us or report in the app.
Getting started
What is Kingdom Singles?+
Kingdom Singles is a modern, faith-first dating community where Christian singles meet at real events in their city and on live online speed-dating nights. There is no endless swiping and no cold messaging. You meet face to face, enjoy guided speed-dating rounds and live icebreaker games, and unlock chat only when two people share a QR code in person or both submit each other as connections after the event.
Who can join?+
Single Christians 18 and older who want to date intentionally and meet other believers. All Christian denominations are welcome — you share your denomination and height on your profile so others know your background, and hosts sometimes organize events for a specific community. Other members never see your last name, birthdate, email, or phone number. People at your event and match cards see your first name, age, height, and photos. A connection sees your dating profile.
Is there a mobile app?+
Yes. Kingdom Singles is available on iOS, Android, and the web, with sign-in via Apple, Google, or email and optional Face ID or biometric app lock on mobile. Your tickets, live event mode (Ticket, Now, and Connect), submitted connections, Kingdom Tips, and real-time chat stay in sync everywhere.
Do you have online events?+
Yes. Online nights are live video speed dating from home. You join a waiting room, then meet one person at a time. After the night, you submit who you'd like to see again. A chat opens only when you both say yes.
What happens during a live in-person event?+
After the host scans your ticket QR at the door, your app unlocks live event mode. The host leads guided rounds so you always have someone to talk to, plus live icebreakers and anonymous polls that move from light warm-ups to faith and deeper questions.
What are Kingdom Tips?+
Kingdom Tips are short, practical encouragement notes for intentional Christian dating, written separately for men and women. You can opt in from the Home tab or Settings to receive them in your local morning or evening window.
Tickets, availability, and refunds
Is Kingdom Singles free?+
Creating an account, browsing events, participating in live event rounds and games, submitting connections, receiving Kingdom Tips, and chatting with your connections is completely free. Event tickets are sold at the face price listed on the event page ($20 to $200) with no extra platform fee added on top. Community-host events use in-app Stripe Checkout, while partner and most platform events sell tickets on Eventbrite.
How do Eventbrite tickets work with the app?+
When an event sells tickets on Eventbrite, tapping Get tickets opens the official Eventbrite listing in your browser. On the event page, Connect to Eventbrite is the first way to attach a ticket bought with a different email. Use order number instead to claim one order. Either way remembers the purchase email, so later tickets attach without another claim. You can also bring your Eventbrite barcode to the door — the host scanner checks in both app tickets and Eventbrite barcodes.
How do seat availability and waitlists work?+
Instead of showing public headcounts, events display tailored availability for your side: Spots open, the exact count when 1 to 5 women's or men's spots remain, or Full. If your side is full, you can join the waitlist. On gender-balanced events, waitlist spots open by gender bucket so the room stays balanced, and waitlisted members are notified as soon as a spot opens.
Can I get a refund if I leave an event?+
In-app tickets follow the refund windows in the Terms of Service. Leaving early enough is a full refund, and so is a material change to the time or place. Eventbrite tickets follow Eventbrite's refund flow. You cannot leave an event after checking in.
What if the host changes the time or place?+
A change to start time, end time, venue, address, or city is a material change. Everyone registered or waitlisted is notified by push and email, and you can leave for a full refund under the Terms of Service. Title, description, cover photo, format, and capacity updates are not material changes.
What if the event is cancelled?+
Hosts can cancel before an event starts, and admins can cancel before it ends. Everyone registered or on the waitlist is notified by push and email. In-app tickets are refunded automatically, and published Eventbrite listings are cancelled and refunded through Eventbrite.
Connections, privacy, and safety
Why can't I message people before an event?+
Because real chemistry happens face to face, not in a swipe deck or cold DM inbox. On Kingdom Singles, chat unlocks only when two checked-in people share a QR code in person at an event, or when both people submit each other as connections after the event. Either way, every conversation starts with a mutual yes.
How do door check-in and in-person QR connections work?+
Once the host scans your ticket at the door, you can share or scan a connection QR code with someone at the same event. Each code is single-use, and both people must be checked in.
How do submitted connections work?+
After an event ends, you submit who you'd like to stay in touch with. A chat opens only when you both submit, with an “It's a match!” celebration.
What can other members see on my profile?+
Other members never see your last name, email, phone number, or birthdate. People at your event see your first name, age, height, and photos. A connection sees your dating profile: first name, age, height, gender, denomination, city, bio, and photos. While connections from that night are still open, checked-in attendees see a match card (first name, age, height, and photos). Cards are temporary, so an event is never a permanent directory.
How do I manage my inbox, unmatch, or block someone?+
From any conversation menu, you can Archive a thread to hide it from your active inbox until a new message arrives, Unmatch to politely close the conversation for both of you without blocking (allowing you to reconnect if you meet again at a future event), or Block and Report in one tap. Blocking immediately stops all messages, hides profiles both ways, and prevents future speed-dating pairings.
How do you handle safety?+
Every host is vetted before running events, in-person gatherings take place in public venues with door check-in, and hosts can remove a disruptive attendee from the live roster and match pool on the spot. In-app chat is protected by automated safety guardrails that flag harmful content for our moderation team, and one-tap member reports go straight to human moderators.
Hosting
Who can host events?+
Complete your profile and submit a Become a Host request in the app with the city you want to serve. A super admin reviews your application and grants host access for your approved cities. Vetted hosts can be assigned to operate local events right away, and when community event creation is open, create their own moderated gatherings scheduled 21 days to 12 months in advance.
What tools do hosts get on the night of an event?+
Hosts and assigned operators get a Run the Night screen and a door scanner on their phone. They check guests in, lead the rounds and icebreakers, and see how the room is filling in.
What happens if I edit an event after it is approved?+
For a community host, editing an event sends it back to review and pauses new ticket sales until re-approved. If the event was already approved once, door check-in and QR connections remain active so a last-minute wording fix never disrupts event night. Ticket prices cannot be changed once anyone holds a seat.
Can I change the time or venue close to the event?+
Once people hold tickets, hosts cannot move the time or place close to the start. If an emergency requires a move, our team can assist and notify every attendee. The refund window is in the Terms of Service.
How do host fees, payouts, and attendee feedback work?+
For community-host events sold in the app, your first paid event pays you the full ticket price. Later payouts follow the host terms in the Terms of Service. After the night, checked-in guests can leave private feedback.